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Your purchases from City Farm web site:

Will be delivered to your house free of charge within the same day if your order is completed before 12:00 or the next day if your order is completed after 12:00 via our own self-refrigerated vehicles for İstanbul, Ankara, İzmir, Bodrum and Bursa. For the 78 other cities except the ones listed above, deliveries will be carried out by Sürat Kargo or Yurtiçi Kargo (depending on service conditions & terms). There might be delays on such deliveries depending on our state of stocks. Our payment at the door option (cash or credit card) is available for only Istanbul, Ankara and İzmir.

The products which are normally transported and delivered by self refrigerated vehicles can not be delivered to other cities except İstanbul, İzmir, Ankara, Bodrum and Bursa even if an order had been placed.

City Farm brand name products can be returned regardless of any conditions in the frame of legal responsabilities. For other goods, the packaging of the product should be unharmed or if the product does not have a package, the product should be unused.

The return of products will be carried out by City Farm’s own vehicles within İstanbul, Ankara, İzmir, Bodrum and Bursa depending on the availability. In the case that no available vehicle is present and for the 78 other cities listed above, the return of goods will be carried out by Yurtiçi Kargo.

You simply make the choice and we will deliver at any day and time of your convenience!

Simply choose the products that you need from either our stores by phone or from our web site www.cityfarm.com.tr and they will be delivered to your door at the day and time of your choice free of charge and minimum order limit! This way, you can get to spend the free time for yourself and with your loved ones you save from grocery shopping.

For all your questions concerning delivery and returns, you can contact us via This email address is being protected from spambots. You need JavaScript enabled to view it.or our phone line 0212 332 00 10.